Last updated: 1 January 2026
Language: Bengali (bn-BD)
Applicable: baji24.my
v2.4
baji24 When you access the platform, you share certain information with us. This Privacy Policy explains what data is collected and why, how it is used, and the steps we take to keep your information safe.
By using the baji24.my website or mobile app, you agree to this Privacy Policy. We encourage you to read it carefully at least once.
In short: Your data is held in trust. It is used solely to provide you with a better experience — never sold.
This policy has been developed in accordance with international data protection standards. Respecting your privacy at baji24 is not just a legal obligation — it is a core part of who we are.
Baji24 collects various types of information to manage accounts and deliver services. A full breakdown is provided below:
| Data Type |
Example |
Reason for Collection |
| Identity-Related |
Name, date of birth, NID number |
KYC verification and age confirmation |
| Contact Information |
Mobile number, email address |
Account communication and security OTP |
| Financial Information |
BKash/Nagad number, transaction history |
Deposits, Withdrawals & Payment Processing |
| Device Information |
IP Address, Browser, OS |
Security Monitoring & Fraud Prevention |
| Usage History |
Game logs, betting history, session duration |
Service Improvement & Responsible Gaming |
| Cookies Data |
Preferences, Login Session |
User Experience Improvement |
Baji24 does not collect any information beyond what is listed above. Every piece of data collected has a clear purpose, and no data is retained without one.
Baji24 collects information through several methods — each transparent and with your knowledge:
- Directly Provided Information: Information you provide directly during registration, KYC verification, or when contacting support.
- Automatically collected data: Collected automatically while you use the platform — such as login time, device used, and browser type.
- Payment Processors: Basic records of transactions completed via bKash, Nagad, or Rocket during deposits or withdrawals.
- Cookies & Tracking Technologies: To understand how you navigate and interact with the website.
Automatic data collection is primarily to ensure security and service quality — not for surveillance purposes.
Every purpose for which your data is used is clearly listed below. It is not used for anything beyond what is stated:
- Account Management: To create, maintain, and keep your account secure.
- Transaction processing: To process deposits, withdrawals, and prize payouts.
- KYC & Age Verification: To meet legal obligations and protect minors.
- Customer Support: To access relevant information when resolving issues and providing support.
- Security Monitoring: To detect and prevent fraud, account hacking, and suspicious activity.
- Service improvement: Analyzing usage patterns to improve the overall platform experience.
- Responsible Gaming: To detect unusual betting patterns and send timely alerts.
- Relevant Communications: To send you personalized offers and notifications based on your preferences (opt-out available).
Your information is not used for any purpose beyond those listed above. If we ever intend to use it for a new purpose, you will be informed in advance and your consent will be obtained where required.
Baji24 never sells your data. However, in certain limited circumstances, information may be shared with specific third parties:
- Payment Processors: Only the minimum necessary information is shared to process transactions via bKash, Nagad, or Rocket.
- Game providers: Only technical game session data is shared with recognized game developers such as Pragmatic Play or Evolution Gaming.
- Regulatory Authority: Information may be disclosed to relevant authorities as required by law due to licensing or legal obligations.
- Law Enforcement: If a formal legal order is received as part of an official investigation, information may be disclosed in accordance with applicable law.
baji24 never shares your information with advertising agencies, data brokers, or any unrelated third parties.
All third parties we work with are bound by strict confidentiality agreements. They may only use your information for the specific purpose for which it was shared.
Baji24 protects your data through multiple layers of security. These are not just promises — they are actively enforced:
- SSL/TLS Encryption (256-bit): Every connection on the website and app is encrypted. You can confirm this by the lock icon in your browser.
- Two-factor authentication (2FA): OTP verification at login adds an extra layer of security.
- Firewall & DDoS Protection: Unauthorized access and attacks at the server level are actively prevented.
- Encrypted database: Sensitive data stored in the database is separately encrypted.
- Regular security audits: Systems are regularly audited by independent security experts.
- Access Control: Staff are granted access only to the data they need to perform their role.
That said, no digital system is 100% secure. You also have a role to play — use a strong password, and always log out after using a shared or unfamiliar device.
If you receive a notification about an unusual login or transaction, change your password immediately and
Help Center Let us know.
The baji24.my website uses cookies. Cookies are small data files stored in your browser that help improve site functionality. The types of cookies we use include:
- Essential Cookies: To maintain your login session. Without these, the site cannot function properly.
- Preference Cookies: To remember your language, theme, and other preferences.
- Analytics cookies: To understand which pages are visited most and where issues occur – completely anonymously.
Most browsers allow you to disable cookies. However, disabling essential cookies may limit certain features of the site. We do not use any third-party tracking pixels that identify you personally.
You have full control over your own data. baji24 grants you the following rights:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
- Right to Erasure: After account closure, you may request the deletion of certain data – however, some information may need to be retained for a specified period due to legal or contractual obligations.
- Right to Restrict Processing: The right to object to the processing of your data for specific purposes.
- Marketing opt-out: You can request to opt out of promotional communications at any time.
To exercise any of these rights Help Center Contact us or support@baji24.my — send us an email and we will respond within 30 business days.
Baji24 is strictly for users aged 18 and above. We take particular care to protect the data of minors:
- Date of birth is verified at the time of registration.
- Additional age verification documents may be requested in cases where there is reasonable suspicion.
- If a minor's account is identified, it will be closed immediately.
If you believe a minor is using baji24, please
Help Center Notify us immediately.
We do not retain your data indefinitely. Each type of information is stored for a defined period:
- Account Information: For as long as the account remains active and for 5 years after closure (for legal purposes).
- Transaction history: 7 years from the date of completion (in accordance with financial regulatory requirements).
- KYC Documents: 5 years after account closure.
- Customer Support Contact: 2 years after the issue is resolved.
- Cookies Data: Until the end of the session or a maximum of 1 year.
Once the defined retention period ends, data is securely deleted or fully anonymised.
Baji24 reserves the right to update this Privacy Policy at any time. When changes are made, you will be notified as follows:
- Notifications will be sent via SMS to your registered mobile number or by email.
- The "Last Updated" date at the top of the page will be revised.
- At least 7 days' notice will be given ahead of any major changes.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
We recommend checking this page regularly. The date of the latest version is always displayed at the top of the page.